Does a Juul have a warranty?
Mia Russell
Updated on April 09, 2026
Similarly, you may ask, how do I get the warranty on my Juul?
Log in to your age-verified JUUL account at JUUL.com, or if you do not already have one, create a new JUUL account online, and age verify. You must pass the age verification process and agree to the Terms and Conditions and Privacy Policy to receive warranty service.
Furthermore, how long does the Juul device last? According to Juul, each full charge of a Juul lasts about as long as one Juulpod lasts, roughly 200 puffs. The battery takes about an hour to fully charge on the magnetic charger that comes with the device and then it's ready to go. The battery lasts longer if it maintains a consistent charge.
Regarding this, is my Juul under warranty?
JUUL Labs will only honor this Limited Warranty from original purchasers of legal age to purchase the device. We additionally reserve the right to deny a warranty claim if we believe that such a warranty claim is fraudulent or designed to avoid the restrictive properties of this site.
How do I exchange my Juul?
Refunds are available for new and unused devices within 14 days of delivery from JUUL.com. If you need to return an order purchased on our site, please contact our JUUL Care Team with your order number. Products purchased through an authorized JUUL retailer can only be refunded at the original place of purchase.